The Unbla team are getting another free Knowledge Management book off the ground in partnership with KnowledgeBoard, scene of many happy memories for me. Good for them. Good quality and free case studies are the source of much enlightenment if you ask me, and I’m a contributor and big fan of the last book, and have a particular soft spot for the first one.
This time, the subject matter is: “Supporting Service Innovation through Knowledge Management: Practical Insights and Case Studies”. If you have a case study on this subject, I recommend you consider sharing it with the editors; not only will you be adding to the pool of well edited and free knowledge, but you will also be part of a greater movement to disrupt those who horde the un-hordable – knowledge.
When you put knowledge in a box, it becomes nothing more than knowledge locked in a box; inaccessible, stale, and you don’t even know if it’s dead or alive. Maybe it’s started miaowing and you don’t know it. Either way – here’s some of their blurb and a link to the site for more information:
We invite authors to submit extended abstracts covering case studies and other practical insights on how knowledge management methods, techniques or tools have successfully helped innovation in the service industry. The principal audience of the book are practitioners, CEOs and innovation managers. This book will equip them with a set of usable and practical examples of the different KM methods, tools and instruments that support service innovation.
Read more on the KnowledgeBoard website and get in touch with the editors if you have any questions.
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