Archive for the ‘Strategy’ Category

Community ROI Report

Wednesday, November 21st, 2007

Forum One have released another of their very handy online community survey reports, this time about Community ROI. It's worth a download and a read. I've re-published some of the responses here after a bit of personal experience, but recommend the whole report. Many of us are wrestling with emergent community ...

Three types of community

Friday, November 16th, 2007

This is a brief overview of three community models. They are theoretical models, but they are ones I have used with a variety of people on a variety of real projects. They are very useful tools to abstract and discuss the myriad issues that communities throw up for their hosts ...

Social networks: findings with Amnesty

Friday, October 26th, 2007

Over June/July 2007, Steve Bridger and I worked with The Amnesty International UK (AIUK) web team, helping them build community around, and promote the Make Some Noise Movement in the run up to the launch of The Instant Karma CD. Download the findings document from here Our aim was to build and ...

Membership and real engagement: Online Information 2007

Wednesday, October 24th, 2007

Online Information looks fun this year. As well as the conference stuff going on upstairs,  a bunch of familiar names are doing 'Online Information Seminar' slots on the showfloor.  These are free to anyone coming to the exhibition (which is free) and there are some good looking sessions which are ...

Practical methods for knowledge sharing: free book

Tuesday, October 9th, 2007

The second KnowledgeBoard community book is out. It is a thing of much beauty. It is a brilliantly edited free book of excellent ideas, tips and tricks about how to share and co-create knowledge between people, written for free by the KnowledgeBoard community members based on their actual experiences. Here is ...

NCVO Annual Information conference: plenary session

Wednesday, September 5th, 2007

I will be at The NCVO's Annual Information conference on Thursday 8 November, giving a plenary session at the beginning of the day. Hurray! I'm not mad keen on giving presentations, but see them as a chance to crystallise all those ideas knocking around my head and emerging through interactions with ...

Social tools conference write up

Monday, August 13th, 2007

On the 12th July, Lyndsay Rees-Jones (CILIP MSU senior advisor) and I presented the CILIP online communities story so far (one year into it) at Unicom’s Social Tools conference. Our presentation is here. We chose to do it together so that the attendees could hear both sides of the story ...

Transparency vs Accountability: discuss

Wednesday, July 18th, 2007

There's lots of chat about things needing to be 'transparent' at the moment - it's all wrapped up in the 'web2' thing, which is stretching across to the 'enterprise2' thing. My angle on public/private/personal/political links to it, but is from an emotional source. Now I'm no educated pundit on this area, ...

Public, private, personal, political

Wednesday, July 18th, 2007

Further to ongoing thought on this area, it's not just Public or private. Of course. Duh. It's public, private, personal, political (with a small p)... One's personal thoughts may not be of interest to others (indeed one's professional colleagues are quite likely to hold different opinions), and are quite likely to distract ...

Social Tools conference: CILIP presentation

Thursday, July 12th, 2007

Lyndsay Rees-Jones (CILIP) and I presented the CILIP online membership communities story at Unicom's 'Social Tools' event in London today. It was fun. Link to presentation Link to podcast listings page of all presentations Video to come soon. Thanks to Julie Valentine of Unicom for putting the event together and David Gurteen for being ...