This is as brief as possible a report on the Transition Network web project, specifically funded by Tudor Trust with £50,000 in 2008. This report covers the period of January 2009 until December 2011. It is made up of some contextual background, brief outlines about the central project elements, two key stories, some figures, and [...]
Entries Tagged as 'engagement'
End of project report for Transition Network web project
January 31st, 2012 · No Comments · Facilitation, Strategy, Technology
Tags:community·engagement·Facilitation·lessonslearnt·management·Technology·theory·transition
Customer Engagement Survey the third
September 30th, 2008 · No Comments · Strategy
E-consultancy and cScape are running their third Customer Engagement Survey until 21st October. I recommend you take a few minutes to fill it in. As well as getting a free report later, simply by reading the survey you are asking yourself some interesting questions. Here’s the blurb: The questionnaire takes five minutes to complete, including [...]
Bristol Gurteen K-cafe report: Engagement
September 12th, 2008 · 4 Comments · Events, Facilitation
About 20 of us met up in the Pervasive Media Studio on the 11th September to discuss ‘Engagement’. Jack Martin Leith gave a highly thought provoking 15 minute presentation on the subject covering a range of angles as broad as the history of PR to inter-personal relationships, and how ‘Engagement’ covers so many bases. Discussions [...]
Ideas for a troubled economy
March 3rd, 2008 · No Comments · Strategy
Richard Sedley and his Customer Engagement Unit team are publishing a timely new book called: “Winners and Losers in a troubled economy”. Here is some blurb: With all the talk and early signs of an economic downturn the pressure on businesses to prove ROI on their marketing activities is greater than at any other point [...]
Tags:cscape·e-consultancy·economy·engagement·marketing·models·Strategy
Strategic planning for group spaces
February 15th, 2008 · 1 Comment · Facilitation, Strategy
Here are some high level thoughts outlining things you might do when planning for a new community or ‘common purpose networking tool’ (thanks Ben), or group space, or network enabler, and how you might go about doing it in such a way as to get the most benefit for all actors in the system. I [...]
Tags:community·engagement·Facilitation·model·moderation·process·Strategy·theory
Methods to engage people with technology
January 30th, 2008 · 1 Comment · Strategy, Technology
If you are in London on February 13th, and are interested in how to do the right sort of thinking in advance of ‘I want a community’, go to this event (Thank you Petef for pointing me to it): Digital networks and computer systems remain obscure to most people until something goes wrong. What if [...]
Membership engagement story
December 6th, 2007 · 3 Comments · Facilitation, Strategy
Lyndsay Rees-Jones (CILIP Membership Support Advisor) and I gave another presentation about the CILIP membership communities at Online Information yesterday. It was fun and we hope everyone enjoyed it. You don’t have to read all this post; you can go straight to slideshare from here: See the presentation on slideshare We had already focused on [...]
Customer engagement survey 2008
December 3rd, 2007 · No Comments · Strategy, Technology
E-consultancy and cScape have run their Customer Engagement Survey for the second year running and the report is now available. There is feedback in there for everyone and it makes for good reading. This bit is the first to chew on (for me anyway): “… 70% consider building a sense of community around their brand [...]
