I was thinking about the recent Nestle Facebook punch-up while putting my potatoes in this afternoon and, aside to the rational discussions about facilitation, rules, law and so forth, I wondered ‘how did that *feel* for the online facilitator/moderator/host?’.
I bet it hurt a lot; I mean – that much conflict and anger and finger pointing [...]
Entries Tagged as 'moderation'
How we handle our emotional response to conflict
March 21st, 2010 · 3 Comments · Facilitation
Community Rules
March 21st, 2010 · No Comments · Facilitation
Some excellent examples of community rules from a range of online communities looked after by members of the e-mint mailing list
Tags:community·communityrules·emint·Facilitation·moderation·rules
Strategic planning for group spaces
February 15th, 2008 · 1 Comment · Facilitation, Strategy
Here are some high level thoughts outlining things you might do when planning for a new community or ‘common purpose networking tool’ (thanks Ben), or group space, or network enabler, and how you might go about doing it in such a way as to get the most benefit for all actors in the system.
I show [...]
Tags:community·engagement·Facilitation·model·moderation·process·Strategy·theory
What are facilitation and moderation
February 15th, 2008 · No Comments · Facilitation
A quick addendum about facilitation and moderation on online spaces before a longer post about strategy.
Pete Ferne and Dan Dixon grouping a mindmap at The Media Sandbox community launch event. Are they facilitating, moderating, re-purposing, or nothing at all?
Facilitation:
Is largely around helping people connect, share, and learn together; disrupting the walls that keep them [...]
